Terms & Conditions

Please read the following Terms & Conditions (the “agreement”) carefully. You must agree to accept and abide by all the items stated in the agreement to use Engaged. In so doing, you indicate your acceptance of all the Terms & Conditions including all covenants and warranties. Please send a copy of the signed agreement with the appropriate payment to:

Engaged, Edgecumbe Research – Part of Edgecumbe Consulting Group Ltd, 23 Berkeley Square, Clifton, Bristol, BS8 1HP.

Services

Edgecumbe Research, part of Edgecumbe Consulting Group Ltd. (“ECG”), will conduct an employee survey on your behalf (“You”). You will be given access to our Engaged question set within the Engaged Client Workbook. You may choose up to 80 questions, and add a maximum of 10 questions of your own using our five point likert scale and 3 open-ended questions of your own to customize the survey to your own specific research requirements. On completing and returning all sections of the workbook, we will host the survey on our secure server and/or manage the printing, distribution and collection of questionnaires to your agreed timetable and requirements. Upon the survey closing, we will forward the outcome report to you by email.

Fees and Terms of payment

The appropriate fee is to be paid by You in advance of receiving the Engaged Client Workbook. A receipt for payment will be emailed to you.

Content

You acknowledge that ECG does not regulate and is not responsible for the content of information, files, images, or other communication transmitted to or by Engaged. We expect You and your respondents to exercise good manners and consideration when using Engaged. You are solely responsible for all content you publish on the survey site. Engaged accepts no responsibility for any consequences incurred by the use of the site, or for any of the content added by You and your employees. You agree not to publish or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, or racially or ethnically derogatory content, or any content expressing hate toward any person or group of persons due to age, race, religion, color, creed, national origin or sexual orientation. You agree to indemnify, defend, and hold ECG harmless from and against all actions brought by a third party as a result of the publication or transmission of such material or information as described above or as a result of your use in any way of the services provided by ECG.

Cancellation

In the event that the survey is cancelled by You, at any time after receiving the Engaged Workbook, ECG will not be required to refund the fee paid. If You feel that there are reasonable grounds for a refund, ECG may be contacted – any refund agreed will be solely at ECG’s discretion.

Copyright and Intellectual Property Rights

The content of the Engaged website and the Engaged Client Workbook is subject to copyright with all rights reserved. ECG owns the entire contents of the Site and the Client Workbook including but not limited to the graphics, pictures, text, names, compilations, survey templates, surveys, respondent survey data, designs, processes and procedures contained within including copyright, trademarks, patents or other proprietary rights and laws. You may not, without written permission from ECG, copy, reproduce or distribute material sourced from the site or the Client Workbook. You may not de-compile or reverse engineer nor disassemble any of the content for commercial or competitive purposes. Any data gathered from questionnaires may be used by ECG for research purposes – such data will only be used anonymously and in an aggregated format.