Frequently Asked Questions

• Will our online survey data be secure?
• Can I alter the wording of the questions in your question bank?
• When can I expect to receive the question bank and introductory text?
• Can I have the survey translated?
• Once we have paid the initial £1,950, can we use your survey questions in future surveys?
• Is there a limit to the number of employees we can survey?
• Can we have a paper version of the survey?
• Can I change the response scale for the questions?
• What if we want to include more than 80 questions (excluding demographic questions) from your question bank?
• Can we have our survey results compared to those of previous surveys we have conducted?
• If we provide you with an excel file of the demographic details of employees, can employees have unique passwords so that we don’t need to ask them any demographic questions?
• Can you help with the communication of our survey to encourage employees to participate?

The five-point response scale (“strongly agree”, “agree”, “disagree”, “strongly disagree”, and “no opinion/not applicable”) is standard for our questions and cannot be changed.