Frequently Asked Questions

• Will our online survey data be secure?
• Can I alter the wording of the questions in your question bank?
• When can I expect to receive the question bank and introductory text?
• Can I have the survey translated?
• Once we have paid the initial £1,950, can we use your survey questions in future surveys?
• Is there a limit to the number of employees we can survey?
• Can we have a paper version of the survey?
• Can I change the response scale for the questions?
• What if we want to include more than 80 questions (excluding demographic questions) from your question bank?
• Can we have our survey results compared to those of previous surveys we have conducted?
• If we provide you with an excel file of the demographic details of employees, can employees have unique passwords so that we don’t need to ask them any demographic questions?
• Can you help with the communication of our survey to encourage employees to participate?

We host all of our online staff surveys with a secure dedicated server. The server is positioned behind its own dedicated Firewall. All data transferred between the end users of the web application and the server itself is encrypted for security using SSL.