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How a survey made a difference

Last week I had the pleasure of presenting the results of an employee engagement survey to a client. The results were outstanding and the Management Board were delighted.

We previously carried out a survey for this organisation in 2007. Results were poor and had dropped since the previous engagement survey in 2006. It was at that time that they knew things had to change. The organisation went through a complete restructure - a layer of management was removed, several key people were replaced and many of the key processes were reviewed and changed where necessary.

Through these difficult times, they were clear about the need to communicate, consult and engage their people at all stages. The survey results this year has proven that this approach has paid off handsomely and the organisation now benefits from having a highly motivated and engaged workforce who are committed to the future success of the organisation.

Another great example of how employee surveys can really help make a massive difference.

09/03/2010 – posted by Chris Marshall